WAND Questionnaire

 This questionnaire is available to gain valuable feedback from users of WAND's services. Feel free to print this webpage,
  fill in and post to the WAND office or you can download the Word document version, fill in, and email it back to us
  anonymously.

 
   1) Overall, how satisfied are you with the Helpline at WAND?
       (1 is very unsatisfied, 10 is very satisfied)
 
       1  2 3  4 5  6 7  8 9  10
 
   2) How satisfied are you with the amount of time it takes you to get through?
     (1 is very unsatisfied, 10 is very satisfied) 
 
       1  2 3  4 5  6 7  8 9  10
 
   3) How satisfied are you with the support you receive from the helpline at WAND?
     (1 is very unsatisfied, 10 is very satisfied)
 
       1  2 3  4 5  6 7  8 9  10
 
   4) Would you recommend the WAND helpline to someone else?
 
       Yes / No
 
 
   5) If the helpline at WAND is unavailable, what do you do instead?
 
 
  
 
 
   6) How do you feel after you have called the Helpline at WAND?
 
 
  
 


   7) Do you feel that WAND has helped your recovery journey?
 
     Yes / No

   8) Do you have any suggestions for the future development of the Helpline at WAND?
 
 
  
 
 
 
 
 
   9) How would you describe your ethnic origin?
 
 
  
   10) Do you have any other comments about WAND and the helpline that you would like to make?